SHIPPING & DELIVERY POLICY
Effective Date: [07/10/25]
Introduction
AMS MAGAZINE and AMS-CORP ("we," "our," or "us") are committed to providing a smooth and reliable shipping and delivery experience for our customers. This Shipping & Delivery Policy outlines the terms and conditions related to the processing, handling, and delivery of orders placed through our platforms.
By placing an order with AMS MAGAZINE and AMS-CORP, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please refrain from placing an order.
Shipping Providers
We partner with the following trusted shipping carriers to deliver our products:
UPS (United Parcel Service)
FedEx (Federal Express)
USPS (United States Postal Service)
DHL (DHL Express)
Your shipping options and delivery times may vary depending on your location, order size, and shipping method selected at checkout.
Order Processing Time
Processing Time: Orders are processed within 1โ3 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing on the next business day.
If an order is delayed due to inventory issues or other unforeseen circumstances, you will be notified via email.
Shipping Methods & Estimated Delivery Times
We offer a range of shipping options depending on the carrier and the destination:
Shipping Method
Carrier
Estimated Delivery Time
Tracking Availability
Standard Shipping
USPS, UPS, FedEx, DHL
3โ7 business days
Yes
Expedited Shipping
UPS, FedEx, DHL
2โ3 business days
Yes
Overnight Shipping
UPS, FedEx, DHL
1 business day
Yes
International Shipping
DHL, FedEx
5โ15 business days (varies by location)
Yes
Note: Delivery times are estimates and are not guaranteed. External factors such as weather, customs, and carrier issues may affect delivery times.
Shipping Fees
Shipping fees are calculated at checkout based on:
Shipping method selected.
Delivery destination.
Package size and weight.
Free Shipping
We may offer free standard shipping on domestic orders over a certain amount (as specified on our website).
Free shipping offers are only applicable to orders within the continental United States unless otherwise stated.
Order Tracking
A shipping confirmation email with a tracking number will be sent once your order has been processed and shipped.
You can track your order using the tracking number through the carrier's website:
Please allow up to 24 hours for tracking information to update.
International Shipping
We ship to most countries worldwide using DHL and FedEx.
International shipping rates are calculated at checkout based on the delivery location, package size, and weight.
Delivery times may be affected by customs processing in the destination country.
Import duties, taxes, and brokerage fees are not included in the shipping cost and are the customerโs responsibility.
We are not responsible for delays due to customs clearance or local delivery services.
Shipping Restrictions
We do not ship to P.O. Boxes, APO, FPO, or DPO addresses via UPS or FedEx.
Certain products may have specific shipping restrictions due to size, weight, or destination regulations.
We reserve the right to cancel orders that violate shipping restrictions.
Lost, Stolen, or Damaged Packages
Lost Packages
If your package is marked as delivered but you did not receive it, please contact the carrier directly to file a claim.
If the carrier is unable to resolve the issue, contact us at [Insert Email Address] within 7 days of the marked delivery date.
Stolen Packages
We are not responsible for stolen packages that are marked as delivered.
If you believe your package was stolen, you may file a report with the local authorities or the carrier.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with the following information:
Order number
Photos of the damaged product and packaging
Description of the damage
We will work with the carrier to resolve the issue and may issue a replacement or refund depending on the circumstances.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, or if the recipient is unavailable to receive the package:
You may be responsible for any reshipment costs.
If the package is returned and we cannot contact you, we reserve the right to issue a refund (excluding shipping fees).
Order Changes and Cancellations
Once an order is processed, we are unable to modify or cancel it.
If you need to update your shipping address or order details, please contact us within 24 hours of placing the order.
Signature Requirement
High-value orders may require a signature upon delivery for security reasons.
If you are unavailable at the time of delivery, the carrier may leave a notice or attempt redelivery.
Delivery Delays
We are not responsible for delivery delays caused by:
Natural disasters or severe weather.
Carrier-related issues.
Customs processing or local delivery issues.
Incorrect shipping information provided by the customer.
Non-Delivery Claims
If your package has not been delivered within the estimated timeframe, please contact us within 14 days of the estimated delivery date.
We will investigate the issue and provide a resolution based on the findings.
Returns Due to Shipping Issues
If your order is undeliverable or returned to us due to an error on our part, we will reship the item at no additional cost.
If the return is due to an incorrect address provided by the customer, additional shipping fees may apply.
Changes to This Shipping & Delivery Policy
We reserve the right to modify this Shipping & Delivery Policy at any time without prior notice. Any changes will be effective upon posting to our website with an updated effective date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Shipping & Delivery Policy, you can contact us at:
AMS MAGAZINE & AMS-CORP
[23600 Mercantile Road, Suite C-100 Beachwood, OH 44122]
[partners@amscorp.co]
[+1 (678) 466-0188]
By placing an order with AMS MAGAZINE and AMS-CORP, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.
๐ก
SHIPPING & DELIVERY PRICING
Effective Date: [07/10/25]
Introduction
AMS MAGAZINE and AMS-CORP ("we," "our," or "us") offer reliable shipping services through our trusted partners: UPS, FedEx, USPS, and DHL. This Shipping & Delivery Pricing Policy outlines the rates and fees associated with different shipping options for domestic and international deliveries.
Shipping rates are calculated based on the selected shipping method, delivery destination, package weight, and size. All prices are in USD ($) unless stated otherwise.
Shipping Providers
We partner with the following carriers to ensure secure and timely delivery:
โ UPS (United Parcel Service)
โ FedEx (Federal Express)
โ USPS (United States Postal Service)
โ DHL (DHL Express)
Domestic Shipping Rates
Domestic shipping rates apply to all orders shipped within the United States, including Alaska and Hawaii.
๐ฆ Standard Shipping (3โ7 Business Days)
โก Express Shipping (2โ3 Business Days)
๐ Overnight Shipping (1 Business Day)
๐ International Shipping Rates
International shipping is available to most countries using DHL and FedEx. Rates are calculated based on the destination, package size, and weight.
International Standard Shipping (5โ15 Business Days)
๐ International Express Shipping (3โ5 Business Days)
๐ญ International Priority Shipping (1โ3 Business Days)
๐ท๏ธ Additional Fees
Customs and Duties: Import duties, taxes, and brokerage fees for international shipments are the responsibility of the customer.
Oversized Items: Additional fees may apply for large or bulky items.
Address Correction: If an incorrect shipping address is provided, a correction fee of $10.00 may be applied.
Signature Requirement: A signature may be required for high-value orders at no additional cost.
Free Shipping Promotions
Free standard shipping on orders over $50 applies to domestic orders within the continental United States.
Free shipping offers do not apply to expedited or international shipping.
Changes to Shipping & Delivery Pricing
We reserve the right to update or modify this Shipping & Delivery Pricing Policy at any time without prior notice. Changes will become effective upon posting to our website.
Contact Information
If you have any questions or need assistance, contact us at:
AMS MAGAZINE & AMS-CORP
[23600 Mercantile Road, Suite C-100 Beachwood, OH 44122]
[partners@amscorp.co]
[I+1(678) 466--0188]
By placing an order with AMS MAGAZINE and AMS-CORP, you agree to the shipping rates and terms outlined in this policy๐ก
RETURN POLICY
Effective Date: [07/10/25]
Introduction
AMS MAGAZINE and AMS-CORP ("we," "our," or "us") are committed to providing quality products and services. This Return Policy outlines the terms and conditions regarding returns, exchanges, and refunds for purchases made through our platforms, including early access and standard store links.
By placing an order with AMS MAGAZINE and AMS-CORP, you agree to the terms outlined in this Return Policy. If you do not agree with any part of this policy, please refrain from completing your purchase.
General Return Policy
We accept returns for eligible products within 14 days of the delivery date, provided that:
The product is in new, unused, and unworn condition.
All original tags, packaging, and accessories are intact.
The item is not listed as a final sale or a non-returnable item.
To initiate a return, please contact our customer service team at [Insert Email Address] with your order number and reason for the return.
Non-Returnable & Final Sale Items
The following items are non-returnable and final sale:
โ Downloadable products or digital content.
โ Early access items (whether downloadable or solid drop ship).
โ Customized or personalized items.
โ Gift cards.
โ Clearance or sale items marked as "Final Sale."
Early Access Purchases
๐ซ No Returns on Early Access Orders
All purchases made through an Early Access link โ whether downloadable or solid drop ship orders โ are non-returnable and non-refundable.
Early Access items are considered exclusive and limited releases, and therefore all sales are final once processed.
Downloaded Purchases & Online Orders
All sales are final for downloadable products and online orders.
Once a downloadable product or online order is purchased and processed, it cannot be canceled or refunded under any circumstances.
If you experience any technical issues with a downloadable product, please contact our customer service team for assistance.
Order Reconciliation for Post-Early Access Purchases
If you purchase an item after an Early Access link has been closed through our standard store link, the order may be eligible for resolution if there are discrepancies or issues with the product or delivery.
We will offer reconciliation for such orders, which may include:
Replacement of defective items.
Store credit or partial refund if the issue cannot be resolved.
Exchange for a similar product (if available).
Exchange Policy
We only replace items if they are defective or damaged upon delivery.
Exchanges are subject to product availability.
If the item is not available, we will issue a refund or store credit.
To request an exchange, please contact us at [Insert Email Address] within 7 days of receiving the product.
Defective, Damaged, or Incorrect Items
If you receive a defective, damaged, or incorrect product:
Notify us within 7 days of delivery.
Provide the following details:
Order number.
Description of the issue.
Photos of the defective, damaged, or incorrect product.
Once we verify the issue, we will provide one of the following resolutions:
A replacement of the item (if available).
A full refund to the original payment method.
Store credit for the value of the item.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or incorrect.
If the return is due to an error on our part, we will provide a prepaid shipping label.
If the return is not due to an error on our part, return shipping fees will be deducted from the refund amount.
Refunds
Refunds are processed to the original payment method once the returned item is received and inspected.
Please allow 7โ10 business days for the refund to reflect in your account.
Shipping fees are non-refundable unless the return is due to an error on our part.
If the original payment method is no longer available, we will issue a refund via store credit.
Late or Missing Refunds
If you havenโt received a refund after 10 business days:
Check your bank or payment provider account.
Contact your credit card company โ it may take additional time for the refund to be officially posted.
If youโve completed these steps and still have not received a refund, please contact us at [Insert Email Address].
Return Process
To initiate a return:
Contact our customer service team at [Insert Email Address] with your order number and reason for return.
If the return is approved, we will provide a return authorization and shipping instructions.
Securely package the item(s) and attach the return label (if provided).
Drop off the package at the designated carrier location (UPS, FedEx, USPS, or DHL).
Once we receive and inspect the return, we will process the refund or exchange within 7โ10 business days.
Return Window
All eligible returns must be initiated within 14 days of the delivery date.
Returns initiated beyond the return window will not be accepted.
Store Credit
If you opt to receive store credit instead of a refund:
Store credit will be issued as a digital code via email.
Store credit does not expire and can be used on any future purchases.
Policy for International Orders
International orders are final sale and not eligible for return or exchange unless the product is defective or damaged upon arrival.
Customers are responsible for any customs fees, duties, and taxes associated with the return.
Restocking Fee
A 15% restocking fee may apply to certain returns, including large or bulky items.
Restocking fees are waived for defective, damaged, or incorrect items.
Order Cancellations
Once an order is processed, it cannot be canceled.
If you wish to cancel an order before it has been processed, please contact us immediately at [Insert Email Address].
Changes to This Return Policy
We reserve the right to modify this Return Policy at any time without prior notice. Any changes will be effective upon posting to our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
Contact Information
If you have any questions or need assistance, contact us at:
AMS MAGAZINE & AMS-CORP
[23600 Mercantile Road, Suite C-100 Beachwood, OH 44122]
[partners@amscorp.co]
[+1(678) 466-0188]
By placing an order with AMS MAGAZINE and AMS-CORP, you acknowledge that you have read, understood, and agreed to this Return Policy.